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5 UI web design tips from a website design company

Marianna Muscat - Tuesday, August 11, 2020
user interface

Want to know what separates good website design companies from awful ones? The good ones understand what makes a user interface successful. The user interface (or UI) of a website is the most vital aspect of any website, and if it is poorly designed, users will not stick around for long. Here are some tips on improving the UI design for your next website project

Five tips from a website design company to create a fantastic user interface

1. Get to know your users 

Creating a stunning UI starts with understanding the people who will be using it. It should be the first step in designing a UI because if you get it wrong here, your UI will never provide users with a positive experience. 

Get ready to research your audience and figure who they are, what they need, common behaviors to expect from this group, how they use websites, and what they will expect from the interface. When you combine this knowledge with your target audience’s demographics, you will have the best shot at designing a UI that will impress them. 

2. At a glance 

Make navigation easy for your users by putting everything they need at a glance. If your users need to scroll endlessly or click through multiple pages to find what they are looking for, they’ll go looking for it somewhere else. This step is especially important if your audience does not consist of digital-natives. People who grew up without digital media may take a little longer to adapt to changes, and they might not have the same intuition for digital interfaces as a younger audience. By making everything accessible, you’re casting the widest net possible.  

3. Simplify as much as possible

There is beauty in simplicity, and it is convenient too. If you can make your interface simple, you’ll have fewer complaints and issues to deal with. Simplify your UI by using visual cues and elements to break up sections, use dark text on light backgrounds (and vice-versa) and implement white space to keep your designs from looking cluttered and becoming visually overwhelming. 

4. Be quick and responsive 

Nobody likes being left to guess what is going on, so be sure to design your UI to give feedback quickly and respond immediately. If your UI doesn’t indicate when it is busy processing something, or when input is needed, your users will wonder what is going on and either duck out of the process, or resubmit information. This could lead to higher bounce rates, and it could break parts of the process if the system is overloaded with submissions. 

5. Be consistent 

Consistency in your design will help your users to react more intuitively to your design. If you keep rearranging and changing elements, you will confuse even the most digital-savvy user. Consistency also extends to the fonts, logos, and general design aesthetic on your site and should be aligned with the overall brand identity of the website you are creating. 

If you’re looking for responsive website design companies and website design companies for small businesses, contact WSI New Media Marketing in Greensboro, North Carolina, for more information.

Mobile marketing: Boost eCommerce conversions

Marianna Muscat - Tuesday, August 4, 2020
mobile marketing

Your mobile marketing strategy can go a long way in boosting the conversions that you get from your eCommerce activities. Here are four techniques that you can incorporate to ensure that your eCommerce conversions grow along with your business strategy. 

4 Mobile marketing techniques to boost mobile eCommerce conversions

1. Optimize the mobile experience

Mobile-first design should be your priority when tackling your eCommerce strategy. You need to ensure that everything on your eCommerce site is designed to be consumed on mobile devices. This includes the layout, images, and checkout process. All of these aspects need to be optimized for mobile so that your customers have an amazing experience when purchasing from your store. If you neglect to understand how important mobile-first design is, you’re going to add barriers to your buying experience, and you’ll lose sales. Think about things that disrupt the process, such as unnecessary pop-ups, intrusive ads, design issues, and slow load times.

You also need to keep in mind that while customers may initiate the purchase process on a mobile device, many people may cross over to another device or platform to finalize the process. You need to ensure that the cross over is seamless and that the user won’t need to start over when they switch to a new device. 

The key to optimizing the mobile experience? Testing! You need to test every phase of the process to ensure that the mobile experience doesn’t suffer from breakdowns along the way. Remember that testing includes user experience, not just the actual process, so ensure that the process works, but also that it is a pleasant experience for your customers. 

2. Follow up 

Conversion doesn’t stop at optimization of the process. It continues to post-sales support and engagement with customers. If you’ve made one sale, you can target the customer with special offers, or you can include a follow-up communication to show the customer that their support is valued. A great strategy to implement is to contact customers who have abandoned their carts. It can be a simple message that prompts the customer to reclaim their cart, or you can offer a small discount to entice the customer to conclude the sale. 

Creating a successful follow-up strategy is not as simple as programming an automatic email. It needs to be thoughtfully constructed to be enticing and exciting, but not annoying and desperate. If the prompts are intrusive, this may hurt your brand image and deter customers from wanting to purchase from you in the future. 

3. Target potential leaks 

When was the last time you checked your conversion funnel for leaks? Now is a great time to use your analytics tool of choice to see what’s really happening during the sales process.  

If you see multiple leaks in your conversion funnels, you need to target those areas to ensure that you retain the customers who are already interested in purchasing. A lot of leaks can be plugged with minor changes, but you need to prepare to experiment and investigate the leaks, so you’re sure the fixes will improve conversion rates. 

An excellent place to start is your terms of sale/ delivery. If you’re not upfront about your delivery costs, taxes, and production times, people may abandon their purchase at the last step because they are taken by surprise. 

4. Use urgency

If you place a limit on an offer, you can convert customers who are on the fence to complete the purchase. If you can successfully establish urgency, you’ll see an improvement in your conversion rates. This is because most people (even if only on a subconscious level) don’t like to feel like they are missing out on something. If you want to use a positive nudge, you can always include a limited-time discount or special incentive to conclude a purchase. 

Do you want to learn more about mobile app marketing, mobile marketing services, and mobile content marketing? Visit our website for mobile marketing advice from WSI New Media Marketing in Greensboro, North Carolina.

Writing meta descriptions to boost SEO marketing

Marianna Muscat - Monday, July 13, 2020
SEO

There’s more to SEO marketing than choosing the right keywords. You should never underestimate the importance of meta descriptions. Those 150 characters are an essential part of optimizing your pages for Google. While the actual text in meta descriptions doesn’t factor into Google’s ranking algorithms, it’s still important because it helps to convince people to click on your search results. The more clicks you get in this way, the better your organic click-through-rate (CTR) will be – and this could lead to indirect improvements in your rankings.

So what is the secret to a good meta description? Here is a step-by-step guide. 

Be careful with the tone

The tone of the description must be straightforward and conversation while still being in line with your brand voice. This may seem like a delicate balancing act, but there’s no need to overthink it. The important thing is to encapsulate the essence of the page content in a simple and attractive way.

Include your primary keyword

This is a fun challenge for a copywriter: to include the primary keyword and a natural way that makes sense to the description. It’s vital to include the keyword in your description, as well as your meta title.

Include a call to action

Finish off your description with a tangible call to action for the reader. “Find out more…” or “Learn more here,” for example. A basic description of the content might be enough to attract a click but often, readers need that definite nudge.

Write in active voice

Passive voice has its place, but it should be a no-no in most marketing writing, especially in a meta-description, which is meant to be short, sharp and direct. So always stick to active voice.

Make sure the description matches the content

Don’t try to trick the reader into clicking with a description that doesn’t actually fit the content. Let your description be an accurate reflection of your page’s content. 

Remember that Google might cut you short

Although the maximum length for meta descriptions is 150 characters, only the first 120 characters usually get displayed in the search results. This means you need to be sure to get your main message across before that cut-off. 

Give each page a unique meta description

Don’t copy and paste one meta description across various pages. Each and every one of your pages must have its own meta description.

WSI New Media Marketing is a proud member of the global WSI digital marketing family. Contact us and see what we can do for your brand. As a leading digital marketing agency, we specialize in effective social media marketing, pay-per-click advertising, mobile content marketing, and SEO marketing. Contact us for more information.

How to Increase Web Traffic Through Social Media

Marianna Muscat - Monday, July 6, 2020
social media marketing

Securing the services of a top social media agency is one of the most important things you can do for your brand. People have probably told you a thousand times that you need a social media strategy to drive traffic to your website. However, do you know how it actually works? How do you convert Tweets and Facebook posts into website traffic? How can you make your social media posts count? Here’s what you have to do to increase traffic to your website by way of social media.

Start with your profile

Before you do any posting on Facebook and Twitter, make sure you have filled in your bio, company page, or About section correctly. This is where many people will first become acquainted with your brand, so you need to ensure that you make a good impression. Also, don’t forget to add a link to your website. As people read about you for the first time, they can click back to your website and get more information. Whether or not this person turns into a customer, they automatically one more visitor to your hit count.

Promote your blog

You may have a great blog with informative, entertaining and topical content, but it’s no good if nobody reads it. You can’t expect to maximize visits to your blog through SEO alone. Social media is the most essential and most effective way to draw eyes to your blog. 

Allow readers to share your content

Now that you’ve attracted readers from social media, let them help you reach even more new audience members by embedding a social sharing tool on your pages. This allows them to easily pass your content on with a single click.

Pay attention to your audience’s habits

It’s no good posting great content when your target audience isn’t even on social media. Find out the peak time of your audience – the time when they are most active – and schedule your posts to go out during those times. This requires a little trial and error and guesswork at first, but you will soon be able to see when your audience is most active. You can make use of free tools such as Followerwonk to help you with this research.

Focus on visual content

People would much rather watch a video or quickly scan a GIF or meme than read a lengthy article. So make sure you hold their attention by posting visually oriented content. It doesn’t have to be only pictures, but it’s best to cut back on the text and add in more visuals. Even if you do post links to articles and blogs, make sure they have a picture to attract attention.

WSI New Media Marketing is a proud member of the global WSI digital marketing family. In addition to building brands through PPC advertising, website design, mobile marketing and SEO optimization, we are also one of North Carolina’s top social media agencies. Contact us and see what we can do for your brand.

Social media marketing: Facebook Ads Best Practice

Ken Bowden - Monday, June 15, 2020
facebook ads

Facebook ads are a crucial part of any social media marketing strategy, and as a social media marketing agency, WSI New Media Marketing in Greensboro, North Carolina, has a lot of experience with Facebook advertising. With the complexities behind Facebook Ads, it is increasingly important to understand what you’d like to accomplish with your advertisements on Facebook and how to best achieve the goals you have set for yourself. 

5 Best Practices for Your Facebook Ads from a Social Media Marketing Agency 

1. Set the correct goals to drive value 

With so many different advertising objectives available to your business, it can become difficult to pick the correct goals to aim for in Facebook advertising. The best plan is to determine which goals will produce the most value for your business, and aim for those objectives. Value-driving objectives no longer just include likes on your page or clicks to your website but should include conversions and brand awareness. Being popular on Facebook may help your business to reach more audience members, but if those views don’t convert into sales, they are not worth the advertising budget. 

2. Make use of Facebook’s Placement Optimization 

Placement options on Facebook include Facebook and Instagram feeds, the Audience Network, and Facebook Messenger. If you choose to activate all the placement options available to you, the Facebook Ad platform will learn which placements are the best at achieving your objectives in a cost-effective manner, enhancing your campaign performances without all the research effort from your side.

3. Choose the Campaign Budget Optimization option 

Similar to the Placement Optimization process, the Campaign Budget Optimization lets the Facebook Ad platform find opportunities to achieve your set goals across your ad sets and give priority in the budget allocation to the ads that are performing well. This option takes away some of the control you have over your ads but can help you to spend your budget more effectively across your Facebook Ads. 

4. Understand when broader targeting might be better 

For a long time, Facebook Ads that targeted small, niche groups performed better than broader target groups. Due to the increase in targeting and competition, it may cost more to target a smaller group with your Facebook Ad. This aspect of the Facebook Ad platform makes it crucial to understand when targeting a broader audience may be more cost-effective. If you’re trying to make your budget go further, set your audience broader so Facebook Ads can reach different people at a lower cost. 

5. Create for mobile, always 

The statistics for mobile use of social media platforms alone should indicate that mobile-first creation is key to achieving success in social media marketing. If your advertisement doesn’t load correctly on a mobile device, it won’t go down well with social media users. 

If you need assistance with your social media marketing, SEO optimization, and Facebook Ads, contact WSI New Media Marketing in Greensboro, North Carolina, your local SEO company and marketing agency today. 

Social Media Marketing: Define Your Target Market

Ken Bowden - Monday, June 8, 2020
social media

Your favorite social media marketing agency, WSI New Media Marketing in Greensboro, North Carolina, has great tips to help you find your social media target market. Because social media has become an incredible platform for businesses and brands to create awareness, everyone is jumping on the bandwagon. To ensure that your content doesn’t get lost, you’ll need to find your target market and show them how you can be valuable to them. Here’s how:

Tips from a Social Media Marketing Agency: Defining Your Target Market for Social Media Marketing

Study your customers: 

If you’re making use of a social media marketing agency, you probably already have a few customers who you can study to find out more about how audiences will react to your social media marketing strategy. Use your existing client base to understand the demographics of your audience, including information like age, location, income and spending power, preferred language of communication, and interests. These insights will help you to narrow your target market down to a more manageable group, giving you the power to personalize your content and cater to your specific niche.

Engage in social listening: 

Social listening is one of the most effective ways to define your target market and gain deep insights into what makes your audience tick. With social listening, you’ll monitor direct feedback and relevant discussions on your social media channels. This will help you to compile lists of topics your target market might be interested in, learn about competitors in your industry, and gain insights on essential opportunities you might want to take advantage of. By engaging in social listening, you’ll form a better understanding of who your audience really is, and who you should not be targeting with your social media marketing efforts. 

Experiment with different approaches:

When you’ve gathered information and insights through studying your customers and social listening, you’ll need to experiment with different approaches to your social media marketing strategy. Write copy in different voices, post content on various social media platforms, and create ways for your audience to engage with you through competitions, polls, and lead magnets. Through experiments, you’ll find which approaches, styles, and topics attract the attention of your audience, and you’ll be able to define your target market by matching what you can produce with what audiences want to consume. 

Study your analytics:

From website traffic to social media interactions, you need to get comfortable with analyzing your customer interactions to better define who you want to reach. As each social media platform has its own analytics tools, you’ll need to do some research to understand what their metrics mean and how you can leverage the information you have available to reach your ideal audience. 

Looking for a social media marketing agency to help you to understand and target your ideal audience? Contact WSI New Media Marketing in Greensboro, North Carolina, for more information. 

The Affect of the COVID-19 Pandemic on SEO Trends

Ken Bowden - Monday, May 18, 2020
seo

The global reach of the COVID-19 pandemic is making an impact on every aspect of the digital marketing world, and SEO trends are not exempt from the changes brought on by COVID-19. Digital marketers have seen a shift in SEO trends. These are some of the current SEO trends that could influence digital marketing until the COVID-19 pandemic dies down.

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Using SEO to sustain your presence during COVID-19

Ken Bowden - Tuesday, May 5, 2020
seo

During the COVID-19 pandemic, we are seeing the emergence of what digital marketing experts are calling the “infodemic”, but with proper SEO practices and a sincere desire to provide your audience with relevant, trustworthy information, your business can remain pertinent to consumers.

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SEO: Ranking during COVID-19

Ken Bowden - Thursday, April 16, 2020
seo

The world is currently facing a challenge like never before with the COVID-19 pandemic. Because this virus has permeated every part of our lives, SEO will definitely be influenced by the pandemic. If you’re trying to understand how you can switch gears to rank for the SEO keywords during the pandemic, here’s a list of our top tips.

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How to Adjust Email Marketing During COVID-19

Ken Bowden - Monday, April 6, 2020
email marketing

During the COVID-19 pandemic, businesses across the globe are shifting gears when it comes to email marketing, using this platform to communicate a variety of important messages. If you are unsure of the kind of information you should include in your email marketing efforts, take a look at our guide.

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